These resources were developed by over 30 years of research, practical applications of the research results, and interactions with professionals in this field. The resources are designed to provide the knowledge needed to develop descriptions, explanations and understanding of any process, system operation or phenomenon, and identify the best ways to improve future performance -- efficiently and validly. The resources include audi-visual presentations, investigation guides, software, tutorials, and numerous technical papers.
Most of these materials or abstracts can be previewed at this or related internet web sites.